Your Business is Our Mission
At Technology Resources (TRecs) our goal is to provide our clients with information technology that enables the units to better serve the campus. Our objective is to provide secure, reliable, and responsive IT systems, solutions, and support.
Location Information Services
We provide the University with geographical information and services, including campus maps, printed maps, floor plans, GIS support, and construction documents of the built environment.
Desktop Support Services
We troubleshoot computer issues, facilitate hardware and software purchases, and deploy applications, updates, and patches.
Request support through our ServiceNow page, trecs-help@austin.utexas.edu, or call 512-232-5020.
Software Development
We build and support custom applications, integrate vendor products with enterprise systems, and customize commercial-off-the-shelf products.
Request support by sending an email to trecs-requests@utlists.utexas.edu.
Business Intelligence
We help departments collect and analyze data through Tableau, a data visualization software tool. We also provide training and support for data analysts.
Request support at tableausupport@austin.utexas.edu
