News

Windows 11 Updates

If you're using Adobe Pro 2020, please note that vendor support will end in July 2025. This means that after this date, you will no longer receive updates or help for this version of the software.

Questions:
Please contact trecs-help@austin.utexas.edu, or the Technology Resources Help Desk at 512-232-5020 if you experience any issues.

This overview provides information about software licensing at UT Austin from the end user's perspective.

This article shares a guide on how to submit a support ticket to ServiceNow, including best practices, awareness of ticket types, and severity definitions.

Technology Resources provides device management to customers using a university-owned mobile device connecting to the University's network. This ensures devices can make and/or capable of backing up, storing, or otherwise accessing university data of any type, and that they adhere to the University policies and procedures.

We are thrilled to have you on board with us as a Technology Resources customer. As a new employee, getting set up on your computer is essential. Learn more about the key steps to ensure a seamless start.

Stache is an in-house password management software developed by the University of Texas at Austin Information Security Office. It provides a secure way to store and selectively share passwords and phrases, PINs, codes, account numbers and other information that needs to be kept secure. To learn more, visit the full article with resource links.

How to Report Lost or Stolen Equipment

The TRecs Depot program, initiated by Technology Resources (TRecs), is designed to repurpose computers across campus, providing departments with a cost-effective solution for supplying computer equipment to students, interns, and staff.