News

Adobe Pro Perpetual will reach end of life in June 2025. Find out what your options for PDF Software will be going forward.

ISO embarks on a cybersecurity initiative for UT Austin involving all units, departments, and their IT support teams in an effort to further standardize IT security practices across campus.

Remote staff must follow a specific process for returning issued computers to campus when replacing, transferring, or leaving the University, with shipping arrangements managed by their department.

Windows 11 Updates

If you're using Adobe Pro 2020, please note that vendor support will end in July 2025. This means that after this date, you will no longer receive updates or help for this version of the software.

Questions:
Please contact trecs-help@austin.utexas.edu, or the Technology Resources Help Desk at 512-232-5020 if you experience any issues.

This overview provides information about software licensing at UT Austin from the end user's perspective.

This article shares a guide on how to submit a support ticket to ServiceNow, including best practices, awareness of ticket types, and severity definitions.

Technology Resources provides device management to customers using a university-owned mobile device connecting to the University's network. This ensures devices can make and/or capable of backing up, storing, or otherwise accessing university data of any type, and that they adhere to the University policies and procedures.

We are thrilled to have you on board with us as a Technology Resources customer. As a new employee, getting set up on your computer is essential. Learn more about the key steps to ensure a seamless start.