Starting January 23, 2024, ITS will implement changes to how VPN logins for UT services work when accessed remotely (off-campus). To connect, you must first connect to the UT VPN.
If you are a member of a VPN Private Group (e.g., logging in with <eid>@<group-name>), please note that you will need to modify the login path at the initial connection step.
For details about these changes, please visit - https://ut.service-now.com/sp?id=kb_article&number=KB0019433.
Should you have any questions or concerns, feel free to contact the ITS Helpdesk:
512-475-9400
